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We promote responsible gaming and comply with all relevant Australian laws.

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Get in Touch

📧

Customer Support

Email: [email protected]

Response Time: Within 24 hours

Hours: Monday - Friday, 9:00 AM - 6:00 PM AEST

🆘

Responsible Gaming Support

Phone: 1800 858 858 (24/7)

Email: [email protected]

Available: 24 hours a day, 7 days a week

🏢

Business Inquiries

Email: [email protected]

For: Partnerships, media inquiries, business matters

Response Time: Within 48 hours

⚖️

Legal & Compliance

Email: [email protected]

For: Legal matters, compliance issues, regulatory inquiries

Response Time: Within 72 hours

Need Immediate Help?

🚨 Gambling Problem?

If you or someone you know has a gambling problem, help is available immediately:

Gambling Help Line: 1800 858 858

Lifeline: 13 11 14

Beyond Blue: 1300 22 4636

Get Help Resources

Regulatory Authorities

Lotto Spinnot is licensed and regulated by the following Australian authorities:

ACMA

Australian Communications and Media Authority

Visit ACMA Website

OLGR

Office of Liquor and Gaming Regulation

Visit OLGR Website

VCGLR

Victorian Commission for Gambling and Liquor Regulation

Visit VCGLR Website

Business Hours

Customer Support

Monday - Friday: 9:00 AM - 6:00 PM AEST

Saturday: 10:00 AM - 4:00 PM AEST

Sunday: Closed

Public Holidays: Closed

Emergency Support

Responsible Gaming Help: 24/7

Crisis Support: 24/7

Technical Issues: 24/7 (automated)